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Terms & Conditions

Terms of Service for Save As Creative Ltd. 

At Save As Agency, accessible from www.clicksaveas.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Save As Agency and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at file@clicksaveas.co.uk

1. Terminology

a) By using our website it is confirmed that you have read and agreed to the below terms and conditions and privacy policy:

b) The below terminology applies to our Terms of Service, Terms and Conditions, Privacy Policy statement, Disclaimer Notice and any/all agreements.

c) “You”, “Client”, “Yourself”, “Your” refers to you, the person who is accessing and using this website as well as agreeing and accepting Our Company’s terms and conditions.

d) “Us”, “Save As Agency”, “Save As”, “Save As Creative Ltd.”, “We”, “Our”, refers to Save As Creative Ltd, our company that is registered in England, Company Number 10435793.

e) “Contract” refers to this 12 month contract that is signed and agreed upon by the client.

f) “Us”, “Parties”, “Party”, refers to both the Save As Creative Ltd. and the client or either the client, or Save As Creative Ltd.

 

g) All of our terms refer to the monthly website package offer. Acceptance and consideration of the payment to go forward with the process of our assistance to the client be it a formal meeting of fixed timings or any other mean, for the purpose of meeting the Client’s needs in regards to Our stated services, In accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in a singular, capitalised, plural, and/or he/she or they, are taken as interchangeable and therefore means referring to the same.

2. Terms of Use

Usage of Save As Agency’s website is subject to the below terms of use:

2.1. The content on our website pages are for your information and promotional use only. Subject to change without notice. Our website contains materials and products that are licensed or owned by ourselves. These materials and products include the designs, visuals and graphics included. Replicating or reproducing these designs is prohibited other than in accordance to the specific copyright licensed to do so. To use any of our materials or graphics you must acquire written permission from ourselves. Any unauthorised use of this websites graphics or content may result in a claim for damages and will prove a criminal offence.

3. Information about Us

3.1. Save As Creative Ltd. is a registered company in England and Wales under 10435793, registered to the office The Argent Centre Frederick Street, Unit 103, Birmingham, England, B1 3HS

3.2. You can reach our team by telephoning on 0121 – 238 – 4575 or alternatively emailing file@clicksaveas.co.uk.      

4. Eligibility

4.1.To enter a contract with us you must own your own business and not be a consumer.
 
4.2. By entering into one of our contracts, you hereby represent to us that:
 
a) you are purchasing our products and services only for the use in connection with your business, trade, profession or craft and not for personal use.
 
b) have the authority to bind any business on behalf of whom you use our website to purchase products and services.
 

5. Website Package and Components

5.1. Our website package is made up of the following components; 

a) A registered .co.uk domain name. As part of our service we purchase, manage and renew all hosting domains on our third party systems on your behalf, until the expiry or termination of our Contract with you. 

b) Full hosting and maintenance services: We will host your Website on our third party servers. You do acknowledge that some hosting systems, servers and equipment related can sometimes become inoperative as part of a mechanical error, hardware of software upgrades, maintenance, telecommunication connectivity problems and any other causes outside our control of us or our third party hosting providers. 

If in the incident that due to any faults or issues we are not able to completely provide part of our Website Package we will make sure that we (i) arrange for the correction of any faults and restore our services to its fully operational manner (ii) get in touch with you to rectify the problem via email.

c) Forwarding emails for up to five professional accounts; The website package contains up to five separate email forwarders. They’re created and renewed by us to which are only available during your Contract with us. We are not held responsible for the content and material sent or received by any of your email account(s). It is your responsibility to make sure you maintain your own emails and email disclaimer(s)

d) Website creation: We will build and publish your website in relations to our Website Content clause (8) and send you a confirmation email to notify you of your websites live publication.

e) Listing of your website: We will list your website with the worlds top search engines focusing on Google. Once your website has been listed in the search engines we hold no responsibility for its ongoing promotion including rankings and general analytics increase. You understand that the order websites are ranked in natural search engine results are controlled solely by the search engines. Although we can optimise your website for ranking activity, we don’t guarantee that success or promotion of search engine activity.

f) Changes to your website content: Once your website has been published it is treated as completely functional and working. You may make One Hours worth of content changes per month which can be notified and acknowledged by yourself through an email or content request that you send to us.

5.2.  We offer you add-on services and products in addition to our Website Package and will notify you of the terms for these related add on products when they are offered. This will include; price, payment, delivery and termination which will be applied to the terms of the add on product in addition to these Terms and Conditions.

5.3. We shall not be held accountable or liable for any damages, losses of expenses or any kind as a result of use of such third-party add on. It is understood that some add ons may not be available to all customers where as act as link between ourselves and these third-arty add ons.

 

6. Contract and Duration

6.1. Where you proceed with an order online, our pages will guide you to either a checkout process or a contact enquiry process. This order will allow you to amend any incorrect areas before submitting your order to us, please make sure you read through and check your order on each of the order process pages.

6.2. Where you have received a phone call or email acknowledging your order, this does not mean that your order has been accepted and processed, acceptance of your order is described in 6.3.

6.3. We will confirm our project acceptance through an email sent to you. The Contract between us will only be confirmed and formed once we send you our acceptance email. This will include details of your direct debit mandate, followed by an outline of your project and a link to our terms and conditions page.

6.4. The date on the acceptance email will be the Sales Date of your Contract.

6.5. The Contract will remain for 12 months from the Sales Date of your Contract subject to the renewal stated in 6.6 or termination of the contract. The Contract will automatically renew for an additional 12 months upon anniversary of the Sales Date.

6.6.  We will notify you via email 14 days in advance of the automatic renewal. If you do not wish to renew the Contract you must tell us in writing that you wish to cancel prior to the renewal date or as a result you will not be able to benefit from a refund for the following 12 months Contract term.

 

7. Termination and Withdrawal

7.1. We will able to terminate all or part of your Contract immediately given that you provide written notice for any of the following; 
 
a) You cease or threaten to cease to proceed with half or a whole part of your business or you are unable to pay your financial debts when they are due
 
b) Any step or action is taken in connection with you entering administration, provisional liquidation or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), being wound up, having a receiver appointed to any of your assets or ceasing to carry on business, or if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction.
 
c) You undergo a change in control (other than as a result of reorganisation, reconstruction without insolvency)
 
d) We suffer from any event or situation which is beyond our reasonable control or which could not be reasonably expected to have taken into account at the Sales Date and which results in or causes our failure to perform any or all of our obligations under the Contract.  
 
7.2. We may terminate our Contract with you immediately upon written notice to you if we have upgrades, amended or disposed of the products and services to be provided to you thereunder such that we are unable to perform our obligations under the Contract. Upon termination of our Contract, we will seek to enter a new Contract with you in respect of our upgraded or amended products and services. If in the case we terminate the Contract in clause 7.2. you shall be entitled to a refund to the amount equivalent to the proportion of the fees you have paid which you would have been paying but for our termination of the contract. 
 
7.3. You are entitled to terminate the Contract by contacting our customer service team during the period of 30 days from the Sales Date. We will provide you with a written confirmation of cancellation requests.
 
7.4. Once you have passed the 30 days period from the Sales Date, you will be entitled to proceed with the 12 months contract payment, to which you can terminate once the period of 12 months, and prior to your automatic renewal has reached its renewal date, or thereby the 14 day period prior to. 
 
7.5. We may withdraw any promotional offer or packaged product at any time without any notice. Where we do so, we will honour any Contract for that package that has been formed prior to the date of withdrawal. 
 

8. Website Content and Intellectual Property Rights

8.1. You must provide us with all of the Website Content by the agreed deadline through email communication or via the upload option on your account through https://saveasagency.co.uk/my-account. We don’t accept content updates via post or text message.

 

8.2. You will own all Intellectual Property Rights that are owned or licensed by yourself which are provided to us as part of the Website Content. We will retain all Intellectual Property Rights owned or licensed by us which are made available to you or used or developed by us in use of your products and services. 

8.3. You must obtain permission to use third party Intellectual Property Rights that you provide to us as part of the Website Content. By entering into the Contract, you are aware and acknowledge that you have the legal right to provide such Intellectual Property Rights to us for the purposes of our Contract. We reserve the right to request the evidence necessary that such permissions have been obtained. 

8.4. You shall indemnify us from and against all liabilities, costs, expenses, damages and losses arising out of or in connection with any actual or alleged infringement or any third party Intellectual Property rights relating to or in connection with the performance of our obligations under the Contract, except where such infringement arises from information or other materials or services provided by us. 

8.5. Your Website Content including advertising of product and services must comply and you must undertake to provide that it will comply with any description and warranties made, all applicable law and Contracts including these Terms and Conditions (Trade Descriptions Act 1968) and any of our standards for acceptable content provided or made available to you from time to time. We reserve the right to make the determination whether your Website Content is in compliance with the above and we may immediately suspend or terminate services if we determine such Website Content does not comply.  If you are advertising goods in the course of your trade or business then this must clearly be stated during the order process

8.6. We may monitor your use of products and services

8.7. You shall indemnify us from and against all liabilities, costs, expenses, damages and losses arising out of or in connection with any breach by you of clause 8.5 or otherwise in connection with the Website Content, except where such breach arises from the information or other materials provided by us. 

9. Charges and Payment

9.1. This is a 12 month contract and:

 

a) For annual Website Package customers, we will ask you to pay the total Charges for the Website Package on an annual basis. Failure to pay the charges will result in all website services being suspended.

b) For Monthly Website Package customers, we will ask you to pay the total charges for the Website Package in 12 equal monthly instalments, set up as a Direct Debit Mandate. The first instalment shall be made on the original date of sale and each subsequent monthly instalment shall be paid on the corresponding day of each month which may not be amended. Failure to pay a monthly Charge will result in the website and all of the services being suspended and the full outstanding balance of the remaining months will become due and payable immediately. Outstanding Charges will be passed to our collection agency. 

c) Interest may (at our discretion) be charged on any outstanding amounts owed to us at a rate of 5% base rate per annum. Such interest shall accrue on a daily basis from the due date until the actual payment in full of the outstanding amounts, whether before or after judgement.

9.2. Charges will be in your local currency.

9.3. We reserve the right to adjust the Charges at any time if the cost to us in providing products and services to you increases.

9.4. You can pay for our product and services using a credit or debit card only. 

9.5. If you cancel your Contract with us within the time specified in clause 7.4 above you will receive a full refund unless any charges we have incurred in relation to the preparation for and publication of your website. 

9.6. Refund requests in any other circumstances will be given solely at our discretion.

10. Liability

10.1. We only supply our products and services for internal use by your business, and you agree to not use our products and services for any resale purposes. 

 

10.2. Nothing in these Terms and Conditions limits or excludes our liability for;

a) Death or personal injury caused by our negligence

b) Fraud or fraudulent misrepresentation

c) Breach of the terms implied by Section 12 of the Sale of Goods Act 1979 or

d) Defective products under the Consumer Protection Act 1987

10.3. Subject to clause 10.2. we will under no circumstances whatever be liable to you, whether in contract, tort, breach of statutory duty, or otherwise arising under or in connection with the Contract for; 

a) any loss of profits, sales, business, or revenue including but not limited to any loss of profit suffered by you: (i) as a result of the expiration of the domain name where the Contract expires or is terminated in accordance with these Terms and Conditions; (ii) as a result of the expiration of the domain name resulting from a technical fault or any other fault caused by any third party; (iii) as a result of our services not being fully operational; (iv) as a result of Google Local accounts not being verified by you; or (v) the removal of the Website where the Contract expires or is terminated in accordance with these Terms and Conditions.

b) Loss or corruption of data, information or software;

c) Loss of anticipated savings; or

d) Loss of or damage to goodwill.

10.4. Subject to clause 10.2. we will under no circumstances whatever be liable to you or to any third parties whether in contract, tort, breach of statutory duty, or otherwise arising under or in connection with the Contract for any indirect or consequential loss. 

10.5. Subject to clause 10.2.- 10.5 inclusive our total liability to you in respect of all loses arises under or in connection with the Contract, whether in contract, tort, breach of statutory duty or otherwise shall in no circumstances exceed the total annual price of the Website Package provided to you. 

10.6. Except as expressly stated in these Terms and Conditions, we do not give any representation, warranties or undertakings in relation to our products or services. Any representation, condition or warranty which might be implied or incorporated into these Terms and Conditions by statue, common law or otherwise is excluded to the fullest extent permitted by law. This shall include without limitation any warranty that our product or services will be fit for purpose. 

 

Disclaimer and Limitations

Information on this website is provided on an “as is” basis. To the upmost extend permitted by law, we don’t take responsibility for any representations and warranties relating to our website and its contents that may be provided by any affiliates or third parties. This includes any incorrect pieces of information within this website. We don’t take responsibility or liability for damages that occur out of or in connection with your use of our website. This includes direct loss, loss of business or products (whether foreseeable or in the normal business occurrence), damage caused to your computer, softwares, hardware, or systems whether direct or indirect, including consequential and accidental damages.

The above exclusions apply to the extend permitted by law and no statutory rights as a customer/consumer/client are affected.

Customer Service

If you have any questions about your package or future work with Save As Agency, contact us via 0121 238 4575 or alternatively contact us via file@clicksaveas.co.uk. We always aim to respond to all queries and questions within a 48 hour period and work hard to solving any queries or complaints within a 5 working day period.

Abuse Complaints

If the occasion arises that you may wish to file a complain about abuse (spam / phishing etc) or customer service, please contact our file@clicksaveas.co.uk email with a detailed explanation of the complaint at hand. We will launch an investigation within the 48 hour response period and aim to have a solution within 5 working days.

Complaints & Escalation Process

To improve our customer service, products and services, we welcome all feedback from customers/clients. To provide feedback please input your Contact Details followed by your Feedback to file@clicksaveas.co.uk with the subject “Customer Feedback”. If you’re not happy with our services, please put the Subject Line “Negative: Customer Feedback” and we will tend to your issue within 48 hours and aim to resolve within a 5 working day period.

Key Terms

Within our packages we offer one (1) free .co.uk domain name free of charge per client/purchase. We reserve the right to charge additionally dependant on the chosen domain name as the price will vary.

Each year, your domain name as a client will be automatically renewed by us and you will receive a notification email prior to the auto-renewal.

You are entitled to the domain to be registered in your own name and in subject to our terms of business, we can transfer any domain names relating to your contract or yourself as the client over to you for a small fee of £30+VAT per domain. If you do not require for your domain to be transferred over to you at the end of your contract, we will allow the domain to expire (usually a 90 day period).

Cookies

Like any other website, Save As Agency uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Links from this Website

We do not maintain or monitor any content from external websites that are linked to this website. We do not endorse similar or the same opinions based on the content of these external links and so this means that we should not be considered or regarded as the publisher of such opinions unless stated otherwise.

We are not responsible for the privacy or content for these external websites and would encourage our users to be aware that once leaving https://saveasagency.co.uk the external privacy policy should be read.

Be sure to evaluate and assess the security and truth worthiness of these external sites or any additional external sites linked to our website, accessed by yourselves before inputting or disclosing any personal or secure information with them. We do not accept any liability or responsibility for any personal loss, personal damages in any manner than have been caused as a result from your disclosure of information to third parties.

Force Majeure

Save As Creative Ltd. or the Client shall not be liable to each other for the failure to perform any obligation under any Agreement which is due for action beyond the control of either party, including but not limited to any Act of God, terrorism, Political Insurgence, Riot, Act of Civil or Military Authority, Earthquake, Flood or any natural/ made made event outside of our control which causes a termination of an agreement or a contract that has been entered into that could have been reasonably foreseen. Any of the parties affected by an event stated above shall inform the other party of and shall comply by and follow endeavours in cooperation with the terms and conditions of any Agreement between either party.

Changes to these Terms

Save As Creative Ltd. reserve the right to change these conditions at any time that seems fit and your use of our website will result in the acceptance of any adjustment to these terms. You are responsible for making sure and checking our terms and condition comply with your needs before each session that you use our website.